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A CRACK team of road maintenance experts will be taking to Leicester’s
streets in a scheme to improve the way repairs are carried out.
The city council has launched a new rapid response team to make it
easier for people to report problems with roads, paths and pavements,
and to make it quicker for repairs to be carried out.
Whenever a member of the public reports a potential road defect to the
council, the new rapid response team will aim to investigate it the
same day. They will be able to repair less serious defects on the
spot, or arrange for emergency repair work for more serious defects.
Dedicated teams will cover each of the city’s three parliamentary
constituencies, with a fourth team concentrating on the city centre.
They will help improve the council’s road repair service by dealing
with defects which occur between the usual periodic inspections.
Leicester City Council’s cabinet member for transport, Cllr Patrick
Kitterick, said: “This scheme means people can contact us directly
about any defects on roads or pavements, and means we will be able to
respond quickly to establish what work needs to be done.
“Each team will also be spending time getting to know their patch
well, to help them identify any problem areas which might need
attention.”
The scheme has already been trialled successfully across parts of the
city since November. The council’s customer services team takes calls
from the public and pass the information onto area managers who
coordinate all road repairs.
The area managers then arrange for the rapid response team to
investigate, although future proposals could see customer service
staff passing information directly to the rapid response teams.
The scheme will run alongside the city council’s existing road
maintenance programme, in which all streets are given regular safety
checks every three, six, nine or 12 months.
To report problems to the rapid response team, contact Leicester City
Council’s customer services on 0116 252 7000.
Latest News
If you don't use it... freeuse it! | |
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![]() | 11 February 2010If you don't use it. .... 11 Feb 2010 If you don't use it... freeuse it! |
Appeal following assault of two teenage boys in Groby | |
![]() | Appeal following assault of two teenage boys in GrobyPolice are appealing for witnesses following the assault of two teenage boys in Groby. The incident happened at around 6.... 11 Feb 2010 Appeal following assault of two teenage boys in Groby |
Two men charged in connection with drug dealing in Thurnby Lodge and Netherhall | |
![]() | Two men charged in connection with drug dealing in Thurnby Lodge and Netherhall Two men have been charged in connection with drug dealing in the Netherhall and Thurnby Lodge areas of Leicester. A 28-year-old man has been charged with one count of supplying Class A drugs and two counts of possessing a Class A drug.... 11 Feb 2010 Two men charged in connection with drug dealing in Thurnby Lodge and Netherhall |
Free home security devices for elderly residents in Eyres Monsell | |
![]() | Free home security devices for elderly residents in Eyres MonsellHomes of elderly residents in Eyres Monsell are being given a security boost to help prevent distraction burglaries. Officers from Leicester City Council and Leicestershire Constabulary will be visiting up to 300 properties to carry out security checks and install crime prevention devices such as door chains and bolts, window locks, kick boards to strengthen front and back doors, personal alarms and digital spy cameras, where appropriate.... 11 Feb 2010 Free home security devices for elderly residents in Eyres Monsell |
Warning after distraction burglars claim to be police officers | |
![]() | Warning after distraction burglars claim to be police officers Elderly residents in Leicester are being warned following a series of distraction burglaries by two men claiming to be police officers. Four distraction burglaries were reported to police in the city during the evening of Wednesday February 10.... 11 Feb 2010 Warning after distraction burglars claim to be police officers |
Related News
Police team up with paramedics in Leicester city centre | |
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![]() | Police are teaming up with paramedics to offer a joint response to reports of assaults and requests for medical assistance in Leicester city centre on Friday and Saturday nights. The initiative, which starts on Friday December 19, will see a police officer working alongside a paramedic in a marked East Midlands Ambulance Service (EMAS) Fast Response Vehicle.... 24 Dec 2008 Police team up with paramedics in Leicester city centre |
Police team up with paramedics in Leicester city centre | |
![]() | Police are teaming up with paramedics to offer a joint response to reports of assaults and requests for medical assistance in Leicester city centre on Friday and Saturday nights. The initiative, which starts on Friday December 19, will see a police officer working alongside a paramedic in a marked East Midlands Ambulance Service (EMAS) Fast Response Vehicle.... 20 Dec 2008 Police team up with paramedics in Leicester city centre |
Bridge repairs due to start | |
![]() | MAINTENANCE work on a major bridge carrying Leicester's outer ring road is due to start. Routine repairs are due to be carried out on the Braunstone Way Bridge which carries the A563 over Hockley Farm Road, off Hinckley Road.... 03 Jun 2008 Bridge repairs due to start |
Best bar awards ceremony | |
![]() | A search to find the best-managed and safest bars in Leicester will end with a glittering awards ceremony this week.... 16 Jun 2008 Best bar awards ceremony |
National survey on the road to better customer feedback | |
![]() | A new nationwide public survey will compare Leicestershire's Highways and Transport services with others across the country.... 10 Jun 2008 National survey on the road to better customer feedback |
Relevant News
Bid for Leicester to become Cycling City | |
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![]() | A BID to have Leicester named as the country's first cycling city is moving in the right direction. ... 12 May 2008 Bid for Leicester to become Cycling City |
Boost for customer care | |
![]() | LEICESTER City Council is focusing on a new action plan set to improve the way it provides customer service and handles complaints and comments from local residents.... 14 May 2008 Boost for customer care |
Bridge repairs due to start | |
![]() | MAINTENANCE work on a major bridge carrying Leicester's outer ring road is due to start. Routine repairs are due to be carried out on the Braunstone Way Bridge which carries the A563 over Hockley Farm Road, off Hinckley Road.... 03 Jun 2008 Bridge repairs due to start |
New traffic signs go up | |
![]() | DOZENS of new signs that light up to warn speeding motorists to slow down are being installed on roads across Leicester.... 03 Jun 2008 New traffic signs go up |
National survey on the road to better customer feedback | |
![]() | A new nationwide public survey will compare Leicestershire's Highways and Transport services with others across the country.... 10 Jun 2008 National survey on the road to better customer feedback |
Most Read News (today)
Cannabis Farm Closed | |
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![]() | A cannabis factory has been discovered by officers from Hinckley Road local policing unit. The factory was discovered at a house on Beaconsfield Road, off Narborough Road, at around 11.... 19 Apr 2008 Cannabis Farm Closed |
NEW SCHOLARSHIP ANNOUNCED IN MEMORY OF OUTSTANDING MATHEMATICIAN | |
![]() | A prestigious new scholarship has been announced by the University of Leicester?s Department of Mathematics in memory of an outstanding former member of staff.... 02 May 2008 NEW SCHOLARSHIP ANNOUNCED IN MEMORY OF OUTSTANDING MATHEMATICIAN |
UNIVERSITY OF LEICESTER FORENSIC RESEARCH CENTRE JOINS WITH POLICE IN FIGHT AGAINST CRIME | |
![]() | A collaboration between the University of Leicester Forensic Research Centre and the Northamptonshire Police Scientific Support Unit, which has already produced some ground-breaking results, is to be formally launched on 14th May.... 16 Apr 2008 UNIVERSITY OF LEICESTER FORENSIC RESEARCH CENTRE JOINS WITH POLICE IN FIGHT AGAINST CRIME |
Motorbikes donated to Leicester charity | |
![]() | Motorbikes donated to Leicester charity Sgt Julie Strong, Jo Adams, PCSO Sarah Eastwood, PCSO Maggie Hill, Jonathan Rogers & Chris Barratt with some of the donated bikes Police in Leicester are helping a local charity to get back on track after it was targeted by thieves. Neighbourhood officers from Hinckley Road police station have organised the donation of 20 mini motos and motorbikes to Nacro, the crime reduction charity, to help it continue its work tackling anti-social behaviour and engaging with young people.... 12 Jun 2009 Motorbikes donated to Leicester charity |
Two men charged with murder | |
![]() | Two men charged with murder A 36-year-old man and a 53-year-old man have been charged with murder following the death of 51-year-old Mrs Vina Patel on Thursday January 15, 2009. Both men are due to appear at Leicester Magistrates' Court on Friday July 3, 2009.... 02 Jul 2009 Two men charged with murder |
Most Read News (this month)
Cannabis Farm Closed | |
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![]() | A cannabis factory has been discovered by officers from Hinckley Road local policing unit. The factory was discovered at a house on Beaconsfield Road, off Narborough Road, at around 11.... 19 Apr 2008 Cannabis Farm Closed |
NEW SCHOLARSHIP ANNOUNCED IN MEMORY OF OUTSTANDING MATHEMATICIAN | |
![]() | A prestigious new scholarship has been announced by the University of Leicester?s Department of Mathematics in memory of an outstanding former member of staff.... 02 May 2008 NEW SCHOLARSHIP ANNOUNCED IN MEMORY OF OUTSTANDING MATHEMATICIAN |
UNIVERSITY OF LEICESTER FORENSIC RESEARCH CENTRE JOINS WITH POLICE IN FIGHT AGAINST CRIME | |
![]() | A collaboration between the University of Leicester Forensic Research Centre and the Northamptonshire Police Scientific Support Unit, which has already produced some ground-breaking results, is to be formally launched on 14th May.... 16 Apr 2008 UNIVERSITY OF LEICESTER FORENSIC RESEARCH CENTRE JOINS WITH POLICE IN FIGHT AGAINST CRIME |
Motorbikes donated to Leicester charity | |
![]() | Motorbikes donated to Leicester charity Sgt Julie Strong, Jo Adams, PCSO Sarah Eastwood, PCSO Maggie Hill, Jonathan Rogers & Chris Barratt with some of the donated bikes Police in Leicester are helping a local charity to get back on track after it was targeted by thieves. Neighbourhood officers from Hinckley Road police station have organised the donation of 20 mini motos and motorbikes to Nacro, the crime reduction charity, to help it continue its work tackling anti-social behaviour and engaging with young people.... 12 Jun 2009 Motorbikes donated to Leicester charity |
Two men charged with murder | |
![]() | Two men charged with murder A 36-year-old man and a 53-year-old man have been charged with murder following the death of 51-year-old Mrs Vina Patel on Thursday January 15, 2009. Both men are due to appear at Leicester Magistrates' Court on Friday July 3, 2009.... 02 Jul 2009 Two men charged with murder |
Most Read News (alltime)
Lengthy sentences for four accused in Kidnap trial | |
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![]() | Lengthy sentences for four accused in Kidnap trialClockwise from top left: Gaffar, Mirza, Desai and KhanA PCSO has been praised today after his actions helped to secure the prosecution of four men for GBH, kidnap, false imprisonment, robbery and blackmail. At around 8.... 13 Nov 2009 Lengthy sentences for four accused in Kidnap trial |
Don't be dead in the water this summer | |
![]() | Parents preparing for summer are being urged to think before buying blow-up arm-bands and rings County Council Trading Standards officers are encouraging people to check that buoyancy aids will really do the job before grabbing the nearest inflatable off the shelf. Not all products are meant to be used to help a child stay above water and even if they will float, if the item is a toy, such as an inflatable animal or giant ring, it will not necessarily be manufactured to the same safety standards as something specifically designed to help a child learn to swim.... 09 Apr 2008 Don't be dead in the water this summer |
Stephen Hawking Lecture at Leicester University | |
![]() | Professor Stephen Hawking to deliver 50th Anniversary lecture at University of Leicester The University of Leicester will be making history on Wednesday 28th May when one of the best-known and most remarkable scientists of our time will talk on the beginning of time and the cosmos. As part of the University s 50th Anniversary celebrations, Professor Stephen Hawking, CBE, Lucasian Professor of Mathematics at Cambridge, will discuss theories on the origin of the Universe in a public lecture.... 01 May 2008 Stephen Hawking Lecture at Leicester University |
DIGITAL DEMOCRACY: WASTE OF TIME OR ROARING SUCCESS? | |
![]() | Central and local government have both adopted the Internet to promote their activities and to get feedback from citizens. But how successful has this been?... 17 Apr 2008 DIGITAL DEMOCRACY: WASTE OF TIME OR ROARING SUCCESS? |
Two men charged in connection with drug dealing in Thurnby Lodge and Netherhall | |
![]() | Two men charged in connection with drug dealing in Thurnby Lodge and Netherhall Two men have been charged in connection with drug dealing in the Netherhall and Thurnby Lodge areas of Leicester. A 28-year-old man has been charged with one count of supplying Class A drugs and two counts of possessing a Class A drug.... 11 Feb 2010 Two men charged in connection with drug dealing in Thurnby Lodge and Netherhall |












