Information on Leicester

National survey on the road to better customer feedback

Posted on 10/06/08

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Latest News

If you don't use it... freeuse it!

Leicestershire,Loughborough

11 February 2010If you don't use it. .... 11 Feb 2010 If you don't use it... freeuse it!

Appeal following assault of two teenage boys in Groby

Police,Loughborough

Appeal following assault of two teenage boys in GrobyPolice are appealing for witnesses following the assault of two teenage boys in Groby. The incident happened at around 6.... 11 Feb 2010 Appeal following assault of two teenage boys in Groby

Two men charged in connection with drug dealing in Thurnby Lodge and Netherhall

Police,Loughborough

Two men charged in connection with drug dealing in Thurnby Lodge and Netherhall Two men have been charged in connection with drug dealing in the Netherhall and Thurnby Lodge areas of Leicester. A 28-year-old man has been charged with one count of supplying Class A drugs and two counts of possessing a Class A drug.... 11 Feb 2010 Two men charged in connection with drug dealing in Thurnby Lodge and Netherhall

Free home security devices for elderly residents in Eyres Monsell

Police,Loughborough

Free home security devices for elderly residents in Eyres MonsellHomes of elderly residents in Eyres Monsell are being given a security boost to help prevent distraction burglaries. Officers from Leicester City Council and Leicestershire Constabulary will be visiting up to 300 properties to carry out security checks and install crime prevention devices such as door chains and bolts, window locks, kick boards to strengthen front and back doors, personal alarms and digital spy cameras, where appropriate.... 11 Feb 2010 Free home security devices for elderly residents in Eyres Monsell

Warning after distraction burglars claim to be police officers

Police,Loughborough

Warning after distraction burglars claim to be police officers Elderly residents in Leicester are being warned following a series of distraction burglaries by two men claiming to be police officers. Four distraction burglaries were reported to police in the city during the evening of Wednesday February 10.... 11 Feb 2010 Warning after distraction burglars claim to be police officers

Related News

Leicestershire Roads

road

Results of a survey of Leicestershire's roads, transport and waste services show high levels of customer satisfaction for the third year running.... 01 Aug 2008 Leicestershire Roads

Deadline to have your say on services is approaching

Leicestershire,Loughborough

Chief Executive's 10 November 2008 Deadline to have your say on services is approaching People in the city and county are being urged to return questionnaires asking for their views on their area and the services provided by their councils, the police and the NHS. At the end of September the city and county councils sent out questionnaires to a random sample of residents.... 01 Jan 2009 Deadline to have your say on services is approaching

New on-line survey for Blaby residents

police

Blaby local policing unit has launched a new online survey to help find out your views on policing in your neighbourhood.... 08 Apr 2008 New on-line survey for Blaby residents

Building up picture of Leicestershire's waste habits

waste

A survey to find out what Leicestershire people throw away is continuing next week. The research started last November and will provide a better understanding of the types and amounts of materials being thrown away and how habits change over time.... 15 Apr 2008 Building up picture of Leicestershire's waste habits

Centres satisfy

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A survey of visitors to Leicester City Councils customer service centres has revealed that 99% of customers were satisfied with the overall service they received. Of those, 90% were very satisfied with the service; this was higher than in the other thirteen participating local authorities including Sheffield, Rochdale and Newcastle.

The survey was carried out by the National One Stop Shop Benchmarking Group which shares best practice in local authority customer service centres.

The council currently has four customer service centres at New Walk Centre, The Brite Centre in Braunstone, Aikman Avenue in New Parks, Saffron Lane in Aylestone and a customer access point at Beaumont Leys Library. Next year, it will open another centre in Charnwood as part of a new health centre.

Visitors to the centres can get one to one help on enquiries about council services including council tax, rubbish collections, housing and planning permission. They issue a range of passes... 03 Sep 2008 Centres satisfy

Relevant News

How to Complain

fault

One in three people think complaining isn't worth the effort according to a recent survey, but how you complain can increase your chance of success says government advice service Consumer Direct East Midlands.... 02 Apr 2008 How to Complain

New on-line survey for Blaby residents

police

Blaby local policing unit has launched a new online survey to help find out your views on policing in your neighbourhood.... 08 Apr 2008 New on-line survey for Blaby residents

Building up picture of Leicestershire's waste habits

waste

A survey to find out what Leicestershire people throw away is continuing next week. The research started last November and will provide a better understanding of the types and amounts of materials being thrown away and how habits change over time.... 15 Apr 2008 Building up picture of Leicestershire's waste habits

Leicester Road Maintenance

roadworks

A CRACK team of road maintenance experts will be taking to Leicester's streets in a scheme to improve the way repairs are carried out. ... 18 Apr 2008 Leicester Road Maintenance

GET READY FOR THE READING RUSH!

books

Libraries across the county are gearing up to receive high numbers of new joiners as part of the National Year of Reading s ground-breaking Join A Library Day . Leicestershire County Council wants people to join in celebrating all kinds of reading in all kinds of places and be a part of the National Year of Reading.... 22 Apr 2008 GET READY FOR THE READING RUSH!

Most Read News (today)

Cannabis Farm Closed

cannabis

A cannabis factory has been discovered by officers from Hinckley Road local policing unit. The factory was discovered at a house on Beaconsfield Road, off Narborough Road, at around 11.... 19 Apr 2008 Cannabis Farm Closed

NEW SCHOLARSHIP ANNOUNCED IN MEMORY OF OUTSTANDING MATHEMATICIAN

mathematics

A prestigious new scholarship has been announced by the University of Leicester?s Department of Mathematics in memory of an outstanding former member of staff.... 02 May 2008 NEW SCHOLARSHIP ANNOUNCED IN MEMORY OF OUTSTANDING MATHEMATICIAN

UNIVERSITY OF LEICESTER FORENSIC RESEARCH CENTRE JOINS WITH POLICE IN FIGHT AGAINST CRIME

police

A collaboration between the University of Leicester Forensic Research Centre and the Northamptonshire Police Scientific Support Unit, which has already produced some ground-breaking results, is to be formally launched on 14th May.... 16 Apr 2008 UNIVERSITY OF LEICESTER FORENSIC RESEARCH CENTRE JOINS WITH POLICE IN FIGHT AGAINST CRIME

Motorbikes donated to Leicester charity

Police,Loughborough

Motorbikes donated to Leicester charity Sgt Julie Strong, Jo Adams, PCSO Sarah Eastwood, PCSO Maggie Hill, Jonathan Rogers & Chris Barratt with some of the donated bikes Police in Leicester are helping a local charity to get back on track after it was targeted by thieves. Neighbourhood officers from Hinckley Road police station have organised the donation of 20 mini motos and motorbikes to Nacro, the crime reduction charity, to help it continue its work tackling anti-social behaviour and engaging with young people.... 12 Jun 2009 Motorbikes donated to Leicester charity

Two men charged with murder

Police,Loughborough

Two men charged with murder A 36-year-old man and a 53-year-old man have been charged with murder following the death of 51-year-old Mrs Vina Patel on Thursday January 15, 2009. Both men are due to appear at Leicester Magistrates' Court on Friday July 3, 2009.... 02 Jul 2009 Two men charged with murder

Most Read News (this month)

Cannabis Farm Closed

cannabis

A cannabis factory has been discovered by officers from Hinckley Road local policing unit. The factory was discovered at a house on Beaconsfield Road, off Narborough Road, at around 11.... 19 Apr 2008 Cannabis Farm Closed

NEW SCHOLARSHIP ANNOUNCED IN MEMORY OF OUTSTANDING MATHEMATICIAN

mathematics

A prestigious new scholarship has been announced by the University of Leicester?s Department of Mathematics in memory of an outstanding former member of staff.... 02 May 2008 NEW SCHOLARSHIP ANNOUNCED IN MEMORY OF OUTSTANDING MATHEMATICIAN

UNIVERSITY OF LEICESTER FORENSIC RESEARCH CENTRE JOINS WITH POLICE IN FIGHT AGAINST CRIME

police

A collaboration between the University of Leicester Forensic Research Centre and the Northamptonshire Police Scientific Support Unit, which has already produced some ground-breaking results, is to be formally launched on 14th May.... 16 Apr 2008 UNIVERSITY OF LEICESTER FORENSIC RESEARCH CENTRE JOINS WITH POLICE IN FIGHT AGAINST CRIME

Motorbikes donated to Leicester charity

Police,Loughborough

Motorbikes donated to Leicester charity Sgt Julie Strong, Jo Adams, PCSO Sarah Eastwood, PCSO Maggie Hill, Jonathan Rogers & Chris Barratt with some of the donated bikes Police in Leicester are helping a local charity to get back on track after it was targeted by thieves. Neighbourhood officers from Hinckley Road police station have organised the donation of 20 mini motos and motorbikes to Nacro, the crime reduction charity, to help it continue its work tackling anti-social behaviour and engaging with young people.... 12 Jun 2009 Motorbikes donated to Leicester charity

Two men charged with murder

Police,Loughborough

Two men charged with murder A 36-year-old man and a 53-year-old man have been charged with murder following the death of 51-year-old Mrs Vina Patel on Thursday January 15, 2009. Both men are due to appear at Leicester Magistrates' Court on Friday July 3, 2009.... 02 Jul 2009 Two men charged with murder

Most Read News (alltime)

Lengthy sentences for four accused in Kidnap trial

Police,Loughborough

Lengthy sentences for four accused in Kidnap trialClockwise from top left: Gaffar, Mirza, Desai and KhanA PCSO has been praised today after his actions helped to secure the prosecution of four men for GBH, kidnap, false imprisonment, robbery and blackmail. At around 8.... 13 Nov 2009 Lengthy sentences for four accused in Kidnap trial

Don't be dead in the water this summer

float

Parents preparing for summer are being urged to think before buying blow-up arm-bands and rings County Council Trading Standards officers are encouraging people to check that buoyancy aids will really do the job before grabbing the nearest inflatable off the shelf. Not all products are meant to be used to help a child stay above water and even if they will float, if the item is a toy, such as an inflatable animal or giant ring, it will not necessarily be manufactured to the same safety standards as something specifically designed to help a child learn to swim.... 09 Apr 2008 Don't be dead in the water this summer

Stephen Hawking Lecture at Leicester University

explosion

Professor Stephen Hawking to deliver 50th Anniversary lecture at University of Leicester The University of Leicester will be making history on Wednesday 28th May when one of the best-known and most remarkable scientists of our time will talk on the beginning of time and the cosmos. As part of the University s 50th Anniversary celebrations, Professor Stephen Hawking, CBE, Lucasian Professor of Mathematics at Cambridge, will discuss theories on the origin of the Universe in a public lecture.... 01 May 2008 Stephen Hawking Lecture at Leicester University

DIGITAL DEMOCRACY: WASTE OF TIME OR ROARING SUCCESS?

democracy

Central and local government have both adopted the Internet to promote their activities and to get feedback from citizens. But how successful has this been?... 17 Apr 2008 DIGITAL DEMOCRACY: WASTE OF TIME OR ROARING SUCCESS?

Two men charged in connection with drug dealing in Thurnby Lodge and Netherhall

Police,Loughborough

Two men charged in connection with drug dealing in Thurnby Lodge and Netherhall Two men have been charged in connection with drug dealing in the Netherhall and Thurnby Lodge areas of Leicester. A 28-year-old man has been charged with one count of supplying Class A drugs and two counts of possessing a Class A drug.... 11 Feb 2010 Two men charged in connection with drug dealing in Thurnby Lodge and Netherhall